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Single Pearl on Marble Surface
FAQs

Do you provide local or International delivery?

For Singapore addresses delivery

Kindly note that the delivery takes approximately 3-5 working days.

Overseas Shipping with minimum spend

Chat with us to see if we deliver to your country.

Spend S$150 to enjoy free shipping from us.

 

Can I do an exchange?

We regret to inform you that we are unable to accept any exchange.

What is your return policy?

 

There is no return policy, all goods sold are non-exchangeable and non-refundable.

How do I track my order?

 

After your orders have been dispatched, you will receive notification from us either via Insta message/sms/email on the delivery. For international orders, tracking number will be provided to you and with that you will be able to stay updated on the delivery status of your parcel.

What kind of payment methods are available?

We accept payment through Paynow, Paylah or Stripe.

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Kateandmadison@outlook.com

 

© 2024 by Kate & Madison. 

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